Send us an inquiry

All fields marked with * are required.

FAQ

Frequently asked questions

Answers to the questions we hear most often from international buyers.

For stock collections, MOQ is typically 200 pieces per item. For fully custom OEM projects (custom shape, color, decal, packaging), MOQ starts at 1,000 pieces. We are flexible for first-time buyers, discuss your needs and we'll find a workable path.
Stock collection samples ship within 7 days, free of charge (you only pay the courier fee). Custom sample development takes 10–15 days depending on complexity.
30–45 days for stock collections after deposit. 45–60 days for custom OEM projects. Rush orders can be accommodated, please flag the timeline in your inquiry.
FOB Tianjin / FOB Shenzhen, CIF, and DDP are all available. We work with your nominated forwarder or recommend trusted logistics partners in your country.
Yes. All glazes are lead-free and cadmium-free, meeting FDA (US) and LFGB (EU) food-safety standards. Certificates are available upon request.
Absolutely. We offer custom logo decals, embossed marks, and custom packaging (color boxes, gift boxes, master cartons with your branding).